OnTrak ChainFlow — Physical AI orchestrating the retail flow from factory floor to shopper
Top 15 · QVIC 2026 Made in Vietnam Powered by Qualcomm
Physical AI Orchestration Platform

OnTrak® ChainFlow

Orchestrating the physical flow from manufacturing to the shopper's hand.

Built for Agentic Retail · Intelligent Logistics · End-to-End Visibility.

Made in Vietnam. For the world. Nhatrang Hitech Company · NHTC
OnTrak ChainFlow official logo
Brand Identity

One Physical AI platform, orchestrating every step from factory floor to shopper.

Brand OnTrak® ChainFlow
Category Physical AI Orchestration Platform
Focus Market Agentic Retail and Intelligent Logistics
Core Promise Orchestrating the physical flow from manufacturing to the shopper’s hand.”
01 · The Problem

Most of the retail chain is blind.

Up to 30% of value evaporates for perishables between factory and shopper (FAO). Manufacturing has ERP, payment has fintech — but the physical chain between them is the last unautomated layer of the modern economy.

❄️
Cold-chain loss
$3.9B/yr
Vietnam — 2% of GDP (CEL Consulting 2018)
🏪
Blind touchpoints
378K+
Coolers, freezers, carts, shelves running offline in VN
🇻🇳
TAM · Vietnam
$18B
Retail + FMCG supply-chain spend addressable today
🌏
TAM · ASEAN 2029
$140B+
Regional supply-chain wedge · 8× VN baseline
02 · The Platform

Three pillars. One AI platform. Ecosystem-native.

OnTrak ChainFlow is a Physical AI Orchestration Platform, not a logistics operator. We combine Agentic Retail, Intelligent Logistics, and End-to-End Visibility on Qualcomm edge silicon + cloud sync. Four verbs run underneath: Monitor · Predict · Decide · Orchestrate.

🤖 PILLAR 01

Agentic Retail

Five specialized AI agents on one Qualcomm chip. Sense · decide · act at the shopper's moment of truth in under 1.5 seconds — every other cashierless system runs cloud on every transaction. We don't.

5 AGENTS EDGE-FIRST < 1.5s LOOP
🛸 PILLAR 02

Intelligent Logistics

Orchestrate — don't own — the chain behind the touchpoint. Cold-chain, warehousing, last-meter. UAV, AMR, locker partners plug in via open APIs. Our OnTrak RTLS makes the physical handoff possible.

ONTRAK RTLS OPEN APIs LAST METER
👁️ PILLAR 03

End-to-End Visibility

A live digital shadow for every product — from batch code to shopper's hand. One data model across all 5 stages. One signal, one truth. No blind gaps between systems.

WATCH LIVE OPS FMCG DASHBOARD
03 · Technology · 5 Agents on 1 Chip

The full retail loop closes on one Qualcomm chip — in under 1.5 seconds.

Not one AI — five specialized agents running in parallel. Sense · think · decide · act. Edge-first, cloud-synced.

01

Customer Agent

Mobile app · UWB proximity · auto-unlock < 0.5m · palm bio < 3s
Sense
Who is here?
02

Inventory Agent

YOLO-v11 vision · loadcell ±5g · live SKU detect · 99% accuracy
Decide
What was taken?
03

Palm-Pay Agent

RGB + IR liveness · anti-spoof · 99.7% · < 0.5s auth
Verify
Is it really you?
04

Transaction Agent

Auto-charge · e-receipt · < 1.5s door → payment complete
Act
Close the loop
05

Analytics Agent

Mission Control · fleet KPIs · anomaly detect · cloud-synced
Learn
Get smarter
⚡ THE ORCHESTRATED LOOP · < 1.5s · ONE QUALCOMM CHIP
🎯 SENSE 200ms 🧠 THINK 700ms ⚖️ DECIDE 100ms ⚡ ACT 500ms = < 1.5s · zero human touch
⚡ RESILIENT

Works offline · no cloud dependency

Every transaction closes on-chip · syncs when connectivity returns.

💰 CHEAPER TO OPERATE

No per-transaction cloud spend

Cloud handles fleet sync only · edge silicon does the work.

🔒 PRIVATE BY DESIGN

Palm biometrics stay on-device

Sensitive data never leaves the Qualcomm chip.

04 · The Invisible Enabler

Behind every autonomous move — OnTrak RTLS.

Cashierless coolers and delivery drones look magical on stage. In reality, they only work when every device knows exactly where it is, and where every other device is. That's OnTrak RTLS — our Real-Time Location System, the coordinate spine that turns a smart building into an orchestrated one.

Cm-level accuracy. Hybrid indoor and outdoor. One coordinate frame from the factory floor to the shopper's hand — so an AGV robot can hand off a case to a delivery drone, and the drone can dock at an OnTrak Cooler on Floor 12 without a single human in the loop.

🏭 FOR AGV ROBOTS
Cm-level positioning · indoor warehouse to retail floor
UWB anchors + sensor fusion give every AMR partner a precise coordinate to route on.
🚁 FOR DELIVERY DRONES
Hybrid outdoor GNSS-RTK · seamless indoor handoff
Drones fly on outdoor RTK, cross the building envelope, and land on RTLS-guided indoor coordinates — no signal gap.
🧊 FOR ONTRAK COOLERS
Fixed anchor · orchestrates last-meter
Every cooler is a coordinate landmark — partners route to it, dock at it, restock it. Autonomously.
OnTrak RTLS multi-floor building diagram
Multi-floor RTLS in action · Floor 12 Pantry → Central Atrium → Floor B1 Control Center
05 · Agents in Action

Five agents, one cooler, one live orchestration.

When a shopper walks up to an OnTrak Cooler, they see one product. Behind the glass, five specialized AI agents are already talking to each other — deciding what to restock, what to promote, who's a VIP, which truck to dispatch, what the next hour of revenue looks like.

No cloud round-trip. No human in the loop. Just five agents on one Qualcomm chip, orchestrated by ChainFlow, closing the loop in under 1.5 seconds.

📦 INVENTORY AGENT
–500g detected · SKU depleted · restock triggered
Loadcell + YOLO-v11 vision confirm what left the shelf before the door closes.
🏷️ PROMOTION AGENT
Suggested: 15% OFF energy drinks · effectiveness HIGH
Real-time pricing to match footfall, weather, and category velocity — every hour of the day.
👤 CUSTOMER CARE AGENT
VIP customer #KH247880 · Priority HIGH
Recognize returning shoppers, tailor promotions, close the loyalty loop without an app tap.
🚚 DELIVERY OPERATIONS AGENT
Optimal route: District 1 → District 7 · ETA 82s
Dispatch the right truck (or AGV, or drone) to the right cooler — before the shelf goes empty.
📊 DATA ANALYTICS AGENT
Forecast revenue +23.7% vs last week
Every transaction feeds a live P&L view for FMCG brands and retailers — SKU-level, store-level, chain-level.
Five AI agents orchestrating live around an OnTrak Cooler
5 agents live · 1 Qualcomm chip
06 · Live Demo

One edge-first agentic loop — closed live.

4 decisions · 4 actions · 1.5 seconds · zero human touch. Real product. Real customer.

LIVE · PALM PAY DEMO
01 · IDENTIFY

👋 Palm Pay < 3s

RGB + IR liveness · anti-spoof · 99.7% accuracy

02 · APPROACH

📡 UWB hands-free

Auto-detect at 1m · door opens automatically

03 · RECOGNIZE

🧠 YOLO-v11 vision

99% SKU accuracy · < 100ms edge inference

04 · VERIFY

⚖️ Loadcell ±5g

< 0.5% shrinkage · e-receipt in < 1.5s

07 · Products

Three products. One platform. Same brain, different bodies.

Each chip chosen for its retail moment — not swapped by convenience. Shelf shipped first · Cooler v2 ships today · Cart in pilot. All three run the same ChainFlow OS.

🏪
Auto-planogram · SKU-level visibility
● SHIPPING v1.0 QCM6125 · 1 TOPS FIRST PRODUCT

🏪 OnTrak® Shelf

The original Cooler v1 · auto-planogram · inventory analytics · always-on
CHIP
QCM6125 · 1 TOPS · lowest BOM · always-on power
USE
Auto-planogram · SKU-level visibility · shelf analytics
STATUS
Manufacturing scaled · Cooler v1 lineage
OnTrak Cooler v2 with Palm-Pay
● SHIPPING v2.0 QCS6490 · 12 TOPS

🧊 OnTrak® Cooler

Palm-Pay < 3s · 40 SKUs · edge-first, cloud-synced · < 0.5% shrink
CHIP
Palm-bio + YOLO + LCD ads concurrently · thermally safe at 25W
USE
Modern trade · beverage cooler · impulse retail
STATUS
Shipping v2.0 · QCS6490 · 12 TOPS
OnTrak Cart · frictionless walkout
◐ PILOT · SEPT 2026 QCS8550 · 48 TOPS

🛒 OnTrak® Cart

7 cameras · Voice AI · 1,000 SKUs · frictionless walkout
CHIP
QCS8550 · 48 TOPS · multi-cam + voice concurrent
SHRINK
Loadcell ±5g cross-verify · < 0.5%
STATUS
Pilot Sept 2026 · mass-production tooling in progress
08 · Traction

15 years operating. Not a startup story.

Deep operational expertise across industrial IoT, RTLS, and retail hardware. Battle-tested at scale — with the uptime, delivery track record, and live fleet numbers to prove it.

Experience
15+ yrs
Operating since 2011
Delivery
150+
Industrial IoT projects deployed
Live fleet
10K+
Active RTLS tags today
Reliability
99.9%
Uptime · < 2s alert response
09 · Ecosystem Mapping

OnTrak ChainFlow inside the NHTC ecosystem map.

ChainFlow is the central solution layer for cold chain, point-of-sale, and multi-site operations — and it plugs seamlessly into NHTC's RTLS, Smart Factory, Smart Retail, Smart Hospital, and vertical IoT platforms.

Solution Group Role in the Ecosystem Mapping to ChainFlow Sales / Deployment Value
OnTrak ChainFlowCore Platform End-to-end monitoring layer for cold chain, coolers, warehouses, transport, and points of sale. Collects sensor data, AI-camera data, device state; syncs to Cloud and Web/Mobile dashboards. Ideal starting point — pilot fast, prove ROI on measurable use cases, then scale down the chain.
ONTRAK Smart FactorySmart Factory Shop-floor operations layer — RTLS, WIP, asset tracking, internal logistics, and worker safety. Connects upstream from production → warehouse → finished goods → traceability into ChainFlow. Deeper story for manufacturing, FMCG, and multi-plant supply-chain customers.
ONTRAK iRetail / AI CartRetail Intelligence Shopper-behavior layer — heatmap, queue analytics, and personalization at the point of sale. Downstream complement to ChainFlow at retail shelf, cooler, store traffic, and conversion. Builds a revenue-uplift, planogram-optimization, and retail-ops story on one platform.
ONTRAK iHospitalHealthcare Medical RTLS — for hospitals, medical assets, patients, contact tracing, and environmental control. Extends ChainFlow into vaccine cold chain, 2–8 °C biologics, and clinical equipment monitoring. Strong case-study fit for pharma, vaccines, and smart healthcare facilities.
ONMILK / ONSAFE / KeepSafeVertical IoT Vertical solutions — dairy tanks, high-value assets, and forklift / restricted-zone safety. Extension modules for ChainFlow when the customer needs deep, industry-specific monitoring. Upsell path — one pilot grows into a multi-layer, cross-department ecosystem.

From one pilot to a multi-layer ecosystem — start with ChainFlow for cold chain or retail, then expand into Smart Factory, iRetail, iHospital, and NHTC's vertical solutions along your own investment roadmap.

10 · Expansion Solutions · 14 NHTC Platforms

From ChainFlow, expand into the full NHTC solution stack.

ChainFlow is one of 14 integrated NHTC platforms across OnIoT, AIoT, and RTLS. Every solution below is production-ready — click through to explore the full spec on nhtc.com.vn.

01 · Smart Factory
🏭

ONTRAK Smart Factory

Enterprise UWB+BLE RTLS — tightly integrated with ERP / MES / WMS for operations, safety, and traceability across manufacturing floors.

UWBBLEOpen APIEHS
Explore
02 · Smart Buildings
🏢

ONTRAK Smart Buildings

RTLS for smart buildings — people, assets, and devices located to 10–30 cm with 3D (X, Y, Z) multi-floor coordinates, SOS, heatmap, and geofencing.

UWBBLE3D X/Y/ZSOS
Explore
03 · Data Center RTLS
🗄️

ONTRAK Datacenter

Purpose-built RTLS for data centers — staff & visitors located to ±30 cm (1 rack), instant path-deviation alerts, ISO 27001 / PCI-DSS / TIA-942 audit trail.

UWB±30cmISO 27001API
Explore
04 · Smart Hospital
🏥

ONTRAK iHospital

Medical RTLS — patient tracking, asset management, InfantSafe, infection control, and HIS / EMR integration for smart healthcare facilities.

UWBRFIDHISSOS
Explore
05 · Smart Retail
🛒

ONTRAK iRetail

Digitize retail experience — shopper behavior analytics, operations optimization, personalized promotions, and seamless POS integration.

HeatmapPOSPushQueue
Explore
06 · Smart Resort
🏝️

ONTRAK iResort

Smart operations for resorts and water parks — VOTA-02 wristband (UWB+BLE+RFID), ≤10 cm positioning, 100% cashless, real-time SOS rescue.

UWBBLERFIDSOS
Explore
07 · Event RTLS
🎯

ONTRAK GAME

Premium event activation — 10 cm positioning turns physical movement into digital experience. Trusted by Nestlé MILO and MB Ageas Life.

UWB10cm10HzVOTA-02
Explore
08 · UWB Safety
🚜

ONTRAK KeepSafe

Forklift collision alerts and speed limits with UWB precision to 10 cm — 3 smart alert zones and driver authentication via fingerprint / card.

UWB10cm3 ZoneIP67
Explore
09 · Oil & Gas RTLS

ONPETRO

6-module RTLS for oil & gas — Safe / Asset / Zone / Evac / Insight / Guard. ATEX Zone 1 tags with UWB Ex + GNSS + 4G LTE, IP67, −20°C to 60°C.

ATEXUWB ExGNSSHSE
Explore
10 · Smart Mine
⛏️

ONTRAK Smart Mine

Comprehensive RTLS & IoT for mining — real-time positioning ±30 cm, environmental sensing (CO/VOC/PM/temp), fall/SOS protection, AI CCTV, 24/7 fleet mgmt.

UWB±30cmTDoA 1D24/7
Explore
11 · Supply Chain AI
🔗

ONTRAK ChainFlow

End-to-end supply-chain monitoring from factory to shopper — Edge AI on Qualcomm QCM6125 / QCS8550, AI planogram, cold chain ±0.5°C, centralized dashboard.

Edge AIYOLOv11MQTT48 TOPS
Explore
12 · Smart Safe
🔐

ONSAFE

Always ON · Always SAFE. Dedicated smart safes — multi-layer OTP / fingerprint authentication, remote monitoring, and 24/7 instant alerts for high-value assets.

OTPFingerprint4G/5G2FA
Explore
13 · IoT Signage
📝

ONSIGN

NTP time-sync system, digital signage, and multi-industry emergency alerts — with enterprise-grade AES128 security.

NTPAES128LoRaPanic
Explore
14 · Dairy IoT
🥛

ONMILK

Always-on monitoring. Industrial IoT gateway for Mueller dairy tanks — quality assurance, data transparency, deployed at 300+ sites nationwide.

RS485MQTTPT100FOTA
Explore

See the full portfolio at nhtc.com.vn / products — 15+ years, 500+ deployments, 10+ integrated solutions across Vietnam and ASEAN.

11 · Defensibility

The IP moat is built in Vietnam, defensible globally.

Not a wrapper on someone else's AI. Registered trademark, filed patents, platform copyright, 5 years of Qualcomm-native R&D.

Trademark · Registered

OnTrak®

Cục SHTT Vietnam · #4-0474840-000 · Class 9 (device + software)

📜
Patents · Portfolio

2 filed · +1 in 2026

AI Cooler v2 · ChainFlow orchestration · multi-stage supply-chain primitive

©
Software copyrights

Platform ✓

ChainFlow → OnTrak Platform · registered · derivative components

Qualcomm-native R&D

5 years

Since 2021 · QCS404 + Snapdragon 200 → QCS8550 (48 TOPS)

12 · About us · The Team

Meet the team building from Vietnam, for the world.

Nhatrang Hitech Company (NHTC) has been building industrial IoT, RTLS, and edge-AI hardware in Vietnam since 2011. This is who we are, why we build, and how we work.

🎯 OUR MISSION

Hitech for serving human life

Hi-tech should make everyday life easier, more comfortable, and more human — not more complex. The technology stays invisible; the person stays in flow.

🇻🇳 OUR HOME

Built in Vietnam, from day one

Vietnam-based hardware + software team. Vietnam's local supply-chain expertise + Qualcomm-native silicon = a moat offshore teams cannot replicate.

🤝 OUR APPROACH

Platform, not operator

We don't own trucks or robots. We orchestrate the partners who do. Every partner keeps their moat. We keep the coordinate layer.

13 · Partner with us

Let's close the retail chain together — from factory floor to shopper's hand.

We work with FMCG brands, retailers, cold-chain operators, and logistics partners across Vietnam and ASEAN. If your chain has blind spots, we probably have a pilot for you.

Partnerships
Tran Thi Thuy Huyen
Chief Growth Officer
Made in Vietnam. For the world.